Delivery Areas

We currently deliver to the following countries:

·         Netherlands

·         Germany

·         Austria

Shipping Costs

Netherlands (Domestic)

·         Standard shipping: €5.95 (for orders from €0.00 to €49.99)

·         Free shipping: from €50.00

Germany

·         Standard shipping: €8.95 (for orders from €0.00 to €59.99)

·         Free shipping: from €60.00

Austria

·         Standard shipping: €10.50 (for orders from €0.00 to €69.99)

·         Free shipping: from €70.00

Delivery Time

Orders placed before 2:00 PM are generally processed on the same business day. Orders placed on weekends or public holidays are processed on the next business day.

Estimated delivery times are:

·         Netherlands: 1–4 business days

·         Germany: 2–6 business days

·         Austria: 3–7 business days

Shipping Carriers

We primarily ship with DPD. Depending on the destination or operational requirements, other shipping carriers may also be used.

Delivery Delays

During peak periods or public holidays, occasional delays may occur. If we become aware of a significant delay affecting your shipment, we will make reasonable efforts to inform you promptly.

Tracking

Once your order has been shipped, you will receive an email containing your tracking number.

Undelivered Shipments

If you are not available at the time of delivery, the parcel may be:

·         delivered to a neighbour, or

·         taken to a pickup point.

The carrier will provide the relevant delivery notification.

Contact for Shipping Issues

If you have any questions or experience a shipping issue, please contact us:

Company: MyPerfumes (RNEY Holdings B.V.)

Address: Joop Geesinkweg 701, 1114 AB Amsterdam, Netherlands

Phone: +31 853696861

Email: To be confirmed